Prove it
QualityFlow
A living quality management system for a 3PL. Frontline staff report what they see in a minute or two with no ISO vocabulary, the system decides whether a nonconformance exists, and ISO 9001 evidence is written as the work happens instead of assembled the week before the audit.
On the floor: a phone, four buttons
Take a picture
See a problem? Point the camera at it. The photo is classified and the follow-up questions are a few taps; drafts save as you go.
Report something
No photo needed. Answer a few taps and the event is filed with who, where and what happened.
Ask what to do
An answer from your approved procedures, with the document and revision it came from. When the approved documents do not cover a safety question, it says so and escalates rather than guessing.
My tasks
Everything waiting on that person in one queue: document acknowledgements, training, actions from events, audits and reviews.
Make doing the right thing the easiest thing
Large glove-friendly targets, plain words, and the backend decides whether an NCR exists. Never the employee.
In the office: the whole system, run day to day
Event review and nonconformances
A review queue for what the floor reported. The system separates an execution failure (instructed 12, shipped 11) from a customer-instruction issue (shipped exactly what was instructed), using the instruction as received. Classification, disposition, customer notified.
Corrective actions
CAPAs with effectiveness checks. Closure needs a named person; nothing closes itself.
Controlled documents
Versions that cannot change once approved, approval and acknowledgement trails, search by number or title. Superseded or withdrawn with an actor and a reason, never deleted.
SDS library
Safety data sheets by batch and by item: intake, matching to products and customers, pre-arrival handling, current and obsolete versions with the replacement chain, coverage per customer, and what still needs attention.
Training
Requirements by role, a matrix, records with validity and renewal windows, verify and waive with a trail.
Risks, objectives and KPIs
A risk register with reviews and links to the records that evidence them; quality objectives with measurements over time.
Internal audit
Audit sections, criteria, checks and evidence in one record; findings become events or link to a CAPA. Evidence can be corrected while the audit is open and is locked once it closes.
Management review
Inputs refreshed from the live system, review items, actions with owners, and a close that is recorded.
ISO 9001 readiness
Readiness by clause, earned from linked documents and evidence rather than asserted. Completing training or closing an event, NCR, CAPA, audit or review writes evidence against the mapped requirements on its own.
Setup that mirrors the operation
Organization, facility, departments, process owners, customers with profiles and revision-controlled instructions, products, equipment with calibration and maintenance, external providers, context and interested parties.
Ask QMS and the mock auditor
Managers ask questions of the system and get answers from approved documents with the source shown. The mock auditor runs a line of inquiry, surfaces evidence and gaps, and never decides conformity.
Roles for every seat
Owner, QMS manager, manager, supervisor, employee, and a read-only auditor role over deliberately shared evidence. Every change lands in an append-only audit trail.
Rate it. Ship it. Prove it.
Three products, one operation. Tell us about yours.